Housing Services report - quarter three
Our first report of 2018 highlights some of the changes that you can expect to see this year. There are big changes for our repairs service which are described in the newsletter. We are focused on reducing the cost of repairs and increasing efficiency. As we carry out around 60,000 repairs each year this is a priority for us, and we are proud of our work to transform the service.
This focus on value for money is paying off as we expect an underspend over £3.7m in this year’s repairs budget that we can use for improvement work to our council homes. We are also building 1,000 new homes at council level rent and have invested almost £500m in bringing homes up to the Lambeth Housing Standard. You can also see this new map of the developments in the borough where council-level rent homes are being built.
We are continuing to invest our resources in estate-based services to make it easier for you to bring your concerns or suggestions to your dedicated estate officer. From April 2018 onwards, we will be letting you know about your new estate officers, who will be responsible for street properties as well as estates. I’d like you to have a say in what we do so why not get involved with the Lambeth 500+. You can register to receive the new monthly newsletter by emailing firstname.lastname@example.org.
Director of Housing, Lambeth Council
Click on the links below to navigate to the rest of the report:
Responsive repairs and recycling on estates
Find out about changes to the repairs service and how this will affect you.
Read about the changes and improvements in our service offer to homeowners.
Details of completed and planned consultations for the Lambeth 500+.
More on our home building and improvement programme.
Housing Services’ performance report
This quarterly performance briefing will focus on how we are doing against our seven key performance indicators.